DELIVERY

All antique and large items can be collected from our Hertfordshire shop or delivery
can be arranged, we will contact you to within 3 days of receiving your order to discuss delivery options.

DELIVERY COSTS

 
We currently only ship items from our Provisions and Stationery collection: goods measuring less than 60cm in length will be shipped at a cost of £6.00. Goods measuring more than 60cm in length will be sent via courier at a cost of £8.50. Delivery of antiques and large items will be quoted for after ordering.

DELIVERY TIME

We aim to deliver goods within 1 week of receiving your order,
please allow up to 14 days for delivery.

INTERNATIONAL DELIVERY

We do not currently ship outside of the UK.

RETURNS

If you wish to return an item you must contact us within 14 days of receiving your order.
Unless faulty, item(s) must be returned in their original packaging and be in sellable condition, a refund will not be issued if the item(s) cannot be resold.
Unless faulty, the cost of returning unwanted goods is the responsibility of the buyer. Any goods damaged during transport will not be refunded, we recommend goods are returned with
an insured carrier and packaged well.
We do not accept returns on antique and vintage items
bought online or in our high street shop.

PACKAGING

 
We only use bio-degradable, re-used or recyclable packaging where possible.

Cook & Butler | Decorative Antiques | Antique Furniture | Paintings | Garden Furniture | Garden Antiques | Antique Lighting | Household Provisions | Redecker | Handmade Brushes | Traditional Cleaning | Downton Abbey | Below Stairs | Life Below Stairs

© COOK & BUTLER 2021